Included in this maintenance release are the following improvements and bug fixes:
IMPROVEMENTS
• Added a workflow that accesses the QContact API and renews an access token that expires at midnight every night
• Added a workflow that allows tickets to be escalated (with a priority) in QContact from HeroTill
• Added a workflow that when a contact is updated in Qcontact and set as a lead, updates in HeroTill
• Changed the sort order on the External tickets widget to display the newer ticket first
• Changed the ONU MAC Address label to CPE/ONU MAC Address on the Data Accounts Screen and Edit Data Account Popup and also on the Show/Hide fields to cater for new functionality
• Enhanced and optimised the workflow for QContact ticket escalation
• Improved the loading speed/scanning time of fibre devices by optimising code in the backend
• Updated the listview on fibre connections to allow number of entries to be selected
FIXES
• Fixed an issue where the midnight cron returns an error when processing a cancellation tag
• Removed formatting on ONU MAC Address field on Data Account to allow values to be copied/pasted