Included in this maintenance release are the following improvements and bug fixes:
IMPROVEMENTS
Customer Portal
• Created a new visual front-end for the customer portal to align with the new look and feel and to improve the user’s experience
• Improved the customer usage portal display screens’ look and feel to fit in with current branding
• Improved the customer portal’s speed test functionality to align with the new look and feel
• Optimized the mobile experience and GUI for the customer portal
• Improved the customer account Information display screens look and feel by updating their designs to fit in with current branding
• Improved the customer billing display screens look and feel by updating their designs to fit in with current branding
• Improved the customer active session display screens look and feel by updating their designs with the current branding
• Improved the customer helpdesk display screens look and feel by updating current branding
• Improved the customer prepaid fibre products display screens look and feel by updating them to fit in with current branding
• Improved the customer rating display screens look and feel by updating their designs look and feel to fit in with the current branding
IMPROVEMENTS
• Added primary e-mail addresses to the accounts workflow (Cancellations)
• Added additional code in the backend to determine whether a package change is related to a flex product or a manual product
• Improved the prepaid Fibre payment rejections process when a customer’s payment has been declined after the transaction has been completed and the customer’s service/s was activated (Debtors Manager permissions required)
• Added a button to the active package that allows the specific project to be revoked
• Added a warning popup confirming the revocation
• Updated the cron for when the revocation was successful it gets converted to the default flex product
• Improved the speed at which statements (debtors) are recreated by optimising code in the backend
• Debtors batch creation will be done automatically at midnight instead of during peak hours to improve system speed and performance
• Improved the prepaid Fibre payment rejections process where a customer’s payment has been declined after the transaction has been completed and the customer’s service/s was activated (Debtors Manager permissions required)
• Added a button to the active package that allows the specific project to be revoked
• Added a warning popup confirming the revocation
• Updated the cron for when the revocation was successful it gets converted to the default flex product
FIXES
• Fixed an issue where users were able to access the speedtest website without logging in
• Fixed an issue where flex prepaid used the wrong tax id
• Fixed an error in background code function that incorrectly erased some customer allocations
• Fixed an issue with the Easypay daemon that didn’t restart correctly
• Fixed an issue where the search bar kept on displaying when there was no active session
• Fixed an issue on the customer portal where ratings were associated with random customer leads, tickets and jobs
• Fixed an issue where the public trial page did not display correctly
• Fixed an issue where the customer data account was deleted when switching from monthly billing to flex(prepaid)
• Fixed an error where manual package cancellation overwrote pending package changes by updating code in the backend
• Fixed an error where the customer transaction report’s ordering was inconsistent