This guide will explain the month end processing screen, especially the billing settings at the top of the Month-End Processing screen.
To find your Month-End Processing screen, go to Billing –> Month-End Processing.
Your billing settings needs to be correct before you can continue to complete your billing run with the month end processing action buttons.
Month-End Processing’s Billing Settings Explained:
If you can’t see the 9 pages in the PDF viewer below, you can view the PDF here: Month-End Processing Settings Explained PDFMonth End Processing Screen Example
Billing period reset request:
It is only in extenuating circumstances that HeroTill will be able to reset your billing period for monthly processing done incorrectly/ ahead of time. Please carefully consider each step in the process to ensure no errors are made. Please contact HeroTill support, if you require a to be arranged.
For support queries please contact us at firstname.lastname@example.org.