Included in this maintenance release are the following improvements and bug fixes:
IMPROVEMENTS
• Added a closed date/time field as a hidden field on the helpdesk ticket list
• Added a menu item under Tools–>Database Tools–>Recreate customer data account lists. This tool removes unused data accounts from the Data Accounts CSV field on Customers
• Added a page to display API Logs namely Tools–>API–>API log
• Added an API that adds/updates and edits calendar events
• Added an API that updates job cards
• Added an upload URL to no touch onboarding that creates a response via the Create Lead API
• Added code in the backend to allow QContact to transfer leads to other instances
• Added Finbond as a selectable bank/payment method
• Added the ability to expand the note (view) from within the Customer Portal
• Added the ability to setup webhooks for audit items. Created a page for this: Setup–>System Settings–>Webhook Integration
• Added the ability to log webhook calls to the API log. Also added a disable/enable switch for this function
• Changed the suspension warning e-mail wording from “final warning for (account code)” to “final notice for (account code)”
• Changed the tab order Edit Data Account so that ‘Audit trail’ appears at the end
• Improved the Customer Contacts Audit trail by adding a search option to the audit trail widget on Customer Profile
• Updated code in the backend to ignore data accounts that are already cancelled
• Updated the CPE Devices list to display the interface field for fibre devices
• Updated the midnight cron to automatically remove fixed IP addresses once a cancellation has been approved and processed
FIXES
• Applied a fix in the backend to ensure that all helpdesk tickets saves in a base64 encoded format (caused some tickets to display incorrectly)
• Fixed an issue on debtors where jobcard lines displayed incorrect tax options
• Fixed an issue on debtors where quote lines displayed incorrect tax options
• Fixed an issue where a cancellation set at data account level did not create a cancellation helpdesk ticket
• Fixed an issue where an e-mail requesting compliance went to a customer instead of an agent
• Fixed an issue where antennas could not be added on the Add new device screen
• Fixed an issue where duplicate address search objects caused lead addresses to save as blanks
• Fixed an issue with Insight that caused the ftp details not being captured (when backups were not enabled)
• Fixed an issue where closed tickets are re-opened with an unassociated e-mail address
• Removed the ticket functionality from the DataTill app as Qcontact will replace this