Mandy Carpenter No Comments

Mass Customer ID Password Reset Tool

HeroTill has introduced a new tool to send out the password reset email link to multiple customers at once.

To enable this tool the user must navigate to Setup > System > Debugging > set the ‘Show Mass Password Reset Tool’ toggle button to Yes.

Thereafter,  the user will see the menu available when navigating to Tools > Mass Password Reset.

Read more

Mandy Carpenter No Comments

New Portal and Mobile App Speed Tests Functionality

HeroTill has now introduced the ability to perform speed tests via the Portal login and the Mobile App.

Note that for speed test feature to work properly, the HeroTill server’s php settings must be configured to allow at least the following values or higher:
  • upload_max_filesize = 20M
  • post_max_size = 20M
Two settings have been added to enable or disable customer and public access to speedtests. These settings can be accessed by navigating to Setup > Device Monitoring > See screenshot below.
Note, that the mobile app will always have access to do speedtests

Users can log into the Portal and run a speed test. A new button has been added to direct users to this functionality. Refer to the example in the screenshot below. (Note, a speed test can also be run from within the customer mobile app.)

Read more