To help with context on helpdesk tickets, a new “Other Tickets” widget has been added on the right side bar of tickets when you open them.
The Other Tickets widget will show all tickets for the same customer that the current selected ticket is for.
To help with context on helpdesk tickets, a new “Other Tickets” widget has been added on the right side bar of tickets when you open them.
The Other Tickets widget will show all tickets for the same customer that the current selected ticket is for.