- Added labels to customers. Blog: How To Add Labels To List Views
- Added quick support request submission page. Blog: New HeroTill Support And Feature Request Forms
- Added feature request submission page. Blog: New HeroTill Support And Feature Request Forms
- Added ticket on hold functionality. Guide: Helpdesk Escalation Setup
- Added ability to configure outbound smtp settings from the settings menu. Blog: Added Outbound SMTP Settings To Settings Menu
