Mandy Carpenter No Comments

Included in this maintenance release are the following improvements and bug fixes

IMPROVEMENTS

• A progress update bar will now inform the user about the duration when generating auto categories

• Added an ONU MAC address field to Add New Data Account screen for Fibre

• Increased Debtors batching process/performance by optimising code in the backend

• Improved file uploading on RICA documentation to be resilient over bad connectivity on new sign-ups

BULK SMS

• Added the ability to send bulk SMS outage notifications via the Data Accounts page

• Added a filter to the last used field on the Data Accounts page

• The contact mobile field now pulls all the mobile numbers associated with the account

• Added an SMS button to the Data Accounts page. Messages are only sent to active Data Accounts

• Added a Batch to Gateway button that uses the API to send SMS messages. The settings depends on the specific gateway, which can be set up in Setup–> Notifications–>SMS gateway

• Added an Export to CSV option that generates a list of notifications sent. Note that these notifications are only visible in the CSV file and not in the system

• Improved the speed at which SMS’s are sent from the system when using the ‘Send To Gateway’ button

FIXES

• Re-added the NetSuite Default Item Class/Technology Field to Account integration settings

• Fixed an error where a cancellation approval is automatically processed via an email link

• Fixed an error where the audit trail on product changes displayed incorrect information

• Hardened cancellation and digital onboarding forms against MS Office 365 email crawlers. To prevent this from happening:

• Going to the verification page does not select the email address by default
• Labels changed to read “Send Verification Code” by default to match preferred option
• Not displaying email by default, only if explicitly selected. If no option is selected a “Send verification code” and “provide SMS or email option” will appear
• For existing customers, clicking CONNECT ME takes the customer to a verification page for a verification code, whereupon accepted they will be redirected to the login page
• Cancellations: Removed the default action for the ‘Do you want us to contact you’, ‘Don’t Cancel’ and ‘Yes cancel’ buttons. If a explicit decision was not made, a popup stating “Kindly confirm how you want us to contact you/not” will appear